Sagijili Privacy Policy – How We Protect Your Data
At Sagijili, your personal information belongs to you.
This policy explains exactly what data we collect, why we collect it,
how it's stored and protected, and what your rights are as a
registered player under Philippine law. No fluff, no hidden clauses.
Last updated: January 2025 · Applies to all Sagijili registered accounts
Sagijili protects the personal data of every Filipino player — from Clark City to every province in the archipelago.
Why This Matters
Your Information, Your Rights — Sagijili's Commitment to Data Privacy
When you create a Sagijili account, you're trusting us with personal information.
That's not something we take lightly. This Privacy Policy documents —
in plain language — what Sagijili collects, what we do with it,
who we share it with (and who we never share it with),
how long we keep it, and how you can exercise your rights over your own data.
Sagijili operates in the Philippines and is subject to the Data Privacy Act of 2012
(Republic Act No. 10173) and its implementing rules.
Your data rights as a Philippine resident are legally protected,
and Sagijili is required — and committed — to respecting them.
This policy applies to all personal data collected through the Sagijili website,
any related mobile or browser-based interfaces, and all communications
between Sagijili and its registered players.
By using Sagijili, you acknowledge that you have read this policy
and agree to the data practices described within it.
Key Commitment
Sagijili does not sell your personal data to third parties for marketing purposes.
Your information is used to operate your account, comply with legal and regulatory
obligations, and improve your experience on the platform — nothing else.
Our Approach
Six Privacy Principles That Guide How Sagijili Handles Your Data
These principles underpin every data decision at Sagijili —
from the moment you register to after you close your account.
Purpose Limitation
Sagijili collects personal data for specific, clearly stated purposes only.
We do not collect data speculatively or for undefined future use.
If we need to use your data for a new purpose, we will inform you first.
Data Minimisation
We collect only what is necessary for the operation of your Sagijili account
and our compliance obligations. If a piece of information isn't needed,
we don't ask for it — and we don't keep it once its purpose is fulfilled.
Accuracy
Sagijili takes reasonable steps to ensure the personal data we hold is accurate
and kept up to date. You can review and update your account information
at any time through your Sagijili profile settings.
Security by Default
All personal data held by Sagijili is protected by industry-standard
technical and organisational security measures including encryption
at rest and in transit, access controls, and regular security reviews.
Limited Retention
Sagijili does not hold your data indefinitely.
Retention periods are defined by our legal and regulatory obligations.
Data that is no longer needed is securely deleted or anonymised
according to our internal data retention schedule.
Your Rights Come First
As a Sagijili player, you have legally protected rights over your personal data —
including the right to access, correct, object to, and request deletion
of your information. We make it straightforward to exercise these rights.
Wherever you access Sagijili in the Philippines, your personal data is handled under the same protective standards.
Data Collection
What Personal Data Sagijili Collects and Why
Sagijili collects personal data from you at different points in your journey
as a player — during registration, when you make transactions,
while you use the platform, and when you contact support.
Here is a breakdown of what we collect and the reason for each category.
We only collect what is genuinely necessary.
If you ever wonder why a particular piece of information is being asked for,
you can contact Sagijili support and we will explain the specific reason
before you proceed.
Full Legal NameDate of BirthEmail AddressMobile NumberPhilippine AddressGovernment IDPayment Method DetailsGaming ActivityDevice & Browser InfoIP Address
Sagijili collects personal data in the following categories:
Identity Data: Your full legal name, date of birth,
nationality, and a copy of your government-issued Philippine ID
(such as a PhilSys ID, driver's licence, or passport).
This information is collected to verify your identity,
confirm your eligibility to use Sagijili, and comply with
Know Your Customer (KYC) requirements.
Contact Data: Your email address, Philippine mobile number,
and residential address. These are used to operate your account,
send transaction confirmations, provide support, and deliver
platform notifications relevant to your activity.
Financial Data: Your registered payment method details —
such as your GCash-linked mobile number, Maya account reference,
or bank account details used for InstaPay/PESONet transfers.
Sagijili does not store full card numbers for Visa/Mastercard transactions;
these are processed through our certified payment gateway partners.
Transaction Data: A record of all deposits, withdrawals,
and bets placed on Sagijili — including amounts, timestamps,
game types, and outcomes. This data is essential for account management,
dispute resolution, and regulatory compliance.
Technical Data: Your IP address, browser type and version,
device type, operating system, time zone, and cookie identifiers.
This is collected automatically when you access the Sagijili platform
and is used for security monitoring, fraud prevention, and
platform performance improvement.
Usage Data: Information about how you navigate and use
the Sagijili platform — pages visited, features accessed,
games played, and session duration. This helps Sagijili understand
how to improve the platform experience for all Filipino players.
2 How We Collect Your Data
Sagijili collects your personal data through the following channels:
Direct interaction: When you register for a Sagijili account, complete KYC verification, make deposits or withdrawals, contact customer support, or respond to promotions.
Automated collection: Technical and usage data is collected automatically through cookies, server logs, and similar technologies when you access the Sagijili platform.
Third-party sources: In limited cases, Sagijili may receive data from identity verification service providers to assist with KYC, or from payment processors to confirm transaction outcomes. We only use verified, reputable third-party services for these purposes.
Sagijili serves Filipino players in every city and barangay — your data privacy is the same standard wherever you are.
3 How Sagijili Uses Your Data
Sagijili uses your personal data for the following purposes:
To register and maintain your Sagijili account, including identity verification and eligibility checks.
To process your deposits, withdrawals, and bets, and to maintain an accurate account transaction history.
To provide customer support and resolve disputes or account queries.
To comply with Philippine regulatory requirements applicable to online gaming operators, including anti-money laundering (AML) obligations and KYC record-keeping.
To detect and prevent fraud, money laundering, bonus abuse, and other prohibited activity on the platform.
To send you service communications relevant to your account — such as transaction confirmations, security alerts, and policy updates.
To send promotional communications about Sagijili offers and products, where you have opted in to receive these. You can unsubscribe from marketing messages at any time through your account settings.
To analyse platform usage patterns and improve the Sagijili user experience for all players.
Marketing Emails
Sagijili will only send you promotional emails and messages if you have opted in to receive them during registration or in your account settings. You can withdraw this consent at any time and it will not affect your ability to use the platform.
4 Legal Basis for Processing
Under the Data Privacy Act of 2012, Sagijili processes your personal data
on one or more of the following legal bases:
Contractual necessity: Processing required to fulfil our obligations under the Sagijili Terms and Conditions — such as operating your account and processing transactions.
Legal obligation: Processing required to comply with Philippine law — including AML, KYC, and gaming regulatory requirements.
Legitimate interests: Processing carried out for fraud prevention, platform security, and service improvement — balanced against your rights as a data subject.
Consent: Processing based on your specific, freely given consent — such as receiving marketing communications. This can be withdrawn at any time without penalty.
5 Data Sharing
Sagijili does not sell your personal data to any third party.
We share your data only in the following limited circumstances,
and only to the extent necessary for the stated purpose:
Payment processors: To complete your deposit or withdrawal transactions via GCash, Maya, bank transfer, or card payment. These processors are contractually required to handle your data securely and only for the purpose of processing your transaction.
Identity verification providers: For KYC processing where required, Sagijili may use certified third-party verification services. These providers are bound by data processing agreements and cannot use your data for any other purpose.
Regulatory and law enforcement authorities: Sagijili will disclose personal data to the appropriate Philippine government authorities when required by law, court order, or applicable gaming regulatory requirements.
Technology service providers: Third-party providers who support platform infrastructure, security monitoring, and customer support tools may process data on Sagijili's behalf under strict contractual data processing agreements.
Sagijili does not transfer your personal data outside the Philippines
except where required for payment processing with international card networks
(Visa/Mastercard), in which case transfers are subject to appropriate
contractual safeguards.
6 Data Security
Sagijili implements appropriate technical and organisational measures
to protect your personal data against unauthorised access, disclosure,
alteration, or destruction. These measures include:
Encryption of personal data in transit (TLS/HTTPS) and at rest.
Strict access controls limiting data access to authorised personnel only.
Regular security assessments and penetration testing of the Sagijili platform.
Secure data centres with physical access controls for systems storing player data.
Employee training on data handling and information security practices.
In the event of a personal data breach that is likely to result in
risk to your rights and freedoms, Sagijili will notify you and the
National Privacy Commission (NPC) within the timeframes required under
Philippine law. We will provide clear information about what happened,
what data was affected, and what we are doing to address it.
7 Cookies and Tracking Technologies
Sagijili uses cookies and similar technologies when you access the platform.
Cookies are small data files placed on your device that help us
recognise you across sessions, maintain your login state,
prevent fraud, and understand how the platform is used.
Essential cookies: Required for the platform to function — including session authentication and security tokens. These cannot be disabled without affecting your ability to use Sagijili.
Analytics cookies: Used to understand how players navigate and use the platform, helping Sagijili improve the experience. These collect aggregated, anonymised data.
Preference cookies: Store your platform settings and preferences (such as language or notification options) so you don't have to reset them each session.
Sagijili does not use third-party advertising cookies or behavioural
tracking technologies that follow you across other websites.
You can manage cookie preferences through your browser settings,
though disabling essential cookies will affect platform functionality.
8 Data Retention
Sagijili retains your personal data for as long as your account
is active and for a defined period after account closure.
Retention periods are determined by:
Legal and regulatory obligations — Philippine gaming regulations and AML requirements mandate specific retention periods for transaction and identity records.
Dispute resolution needs — sufficient time to respond to any claims or disputes arising from your use of the platform.
Legitimate business interests — such as fraud detection records.
As a general guide, Sagijili retains account and transaction records
for a minimum of five years after account closure,
in line with applicable Philippine regulatory requirements.
Marketing preference data is deleted promptly upon withdrawal of consent.
Technical and usage data is retained for shorter periods
based on its operational purpose.
At the end of applicable retention periods, your data is securely
deleted or irreversibly anonymised so that it can no longer be
attributed to you.
9 Your Data Rights
As a data subject under the Data Privacy Act of 2012,
you have the following rights in relation to your personal data held by Sagijili.
You can exercise these rights by contacting us at support@sagijili.com.
Your Right
What It Means
Right to Access
Request a copy of the personal data Sagijili holds about you, including what it is, why we hold it, and who we share it with.
Right to Correction
Request that inaccurate or incomplete personal data be corrected. You can also update most account details directly in your profile settings.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Right to Object
Object to specific uses of your data — such as marketing communications or profiling for promotional purposes. Objection to essential processing may require account closure.
Right to Data Portability
Receive a copy of your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) if you believe Sagijili has mishandled your personal data.
Sagijili will respond to data rights requests within 30 days.
In complex cases, we may extend this by a further 60 days
with notice and explanation. There is no fee for standard requests.
10 Children's Privacy
Sagijili does not knowingly collect personal data from individuals
under the age of 21. Registration on the platform requires
age confirmation, and Sagijili may request identity documentation
to verify eligibility.
If Sagijili becomes aware that personal data has been collected
from an individual under 21, that account will be closed immediately
and all associated data will be deleted, except where retention
is required by law for regulatory investigation purposes.
11 Updates to This Policy
Sagijili may update this Privacy Policy from time to time
to reflect changes in our practices, legal requirements,
or platform features. When material updates are made,
registered players will be notified via email to their
registered address or through an in-platform notification.
The effective date at the top of this page will always reflect
when the most recent version came into force.
Continued use of Sagijili after a policy update
constitutes acknowledgement of the revised policy.
If you disagree with any update, please contact support
to discuss your options, including account closure if required.
12 Contact Us About Privacy
If you have any questions about how Sagijili handles your personal data,
want to exercise your data rights, or wish to report a concern,
please contact us:
Response time: Within 5 business days for general queries; up to 30 days for formal data rights requests
If you are not satisfied with Sagijili's response to your privacy concern,
you have the right to raise a complaint with the
National Privacy Commission of the Philippines (NPC),
which is the data protection authority for the Republic of the Philippines.
Play with Confidence
Your Data Is Safe at Sagijili — Join Over a Million Filipino Players
Now that you know exactly how Sagijili handles your personal information,
you can join the platform with full confidence.
Register in minutes, fund your account via GCash,
and enjoy PBA betting, slots, poker, sabong, bingo, and more —
all in ₱, all designed for Filipino players, all with your privacy protected.
